Get social proof content to ~20% of your mix
Target: 2–3 customer-facing posts a month on Instagram. Testimonial reels, voice-notes, before/afters, delivery reactions. The single cheapest lever on your CPM before you've spent a pound.
A bespoke review of The Forge Kitchen's Instagram and Facebook. We've spent time with your channels, measured them against the brands we work with internally and the wider category you sit in, and this is the honest answer to: "If I turned ads on tomorrow, what would land well, and what would get amplified for the wrong reasons?"
The headline before the detail. You've got the budget to run ads, and your Instagram is performing above the benchmark for an account your size. Facebook is a different story. It's almost dormant, and right now it would be a drag on anything you tried to run through it. This report walks you through where both channels stand, what's already working, what would get in the way of paid performance, and the specific things to fix before you launch.
You reported £15–30k monthly revenue, a 40–60% profit margin, and £1.5–2k you're comfortable deploying into ads each month. On those numbers, paid media is a reasonable addition to your mix, and your budget is enough for a proper 60-day test window, which is what we'd want before making any judgement on whether the channel's viable for your business. The real question isn't can you run ads, it's whether your Instagram and Facebook are set up to carry them. That's what the rest of this report answers.
Three things decide whether your socials are set up to support ads: how your profiles introduce you, how your content is performing, and how much trust is visible to someone landing cold on your page. An ad that hits any of these weak spots just spends money amplifying the gap. Here's where you stand today.
Benchmarks compiled from ~200 UK small-business food/wellness accounts audited by Base Brands, Q4 2025 – Q1 2026.
Your Instagram ER sits 41% above the category average. That's strong, and strong enough that ads retargeting your profile visitors should work. Your Facebook ER is roughly half the category average, and would actively drag paid performance down if traffic landed there.
| Post | Format | Views | Likes | ER |
|---|---|---|---|---|
| Sunday prep: 12 meals in 90 mins Theme: efficiency / systems | Reel | 11,240 | 202 | 8.1% |
| The £3 lunch myth Theme: education / cost | Carousel | — | 165 | 6.6% |
| What I eat on a 60-hour week Theme: relatable / lifestyle | Reel | 5,980 | 128 | 5.2% |
| 3 high-protein breakfasts under 400 cal Theme: recipe / utility | Reel | 4,420 | 104 | 4.3% |
| Client Sarah's 8-week result Theme: social proof | Carousel | — | 118 | 5.0% |
Notice the one customer-facing post in the top 5 (row 5). It hit 5.0% ER, comfortably above your account average, despite being the format you post least. Scale the volume of this content type and it quietly becomes your best ad-amplifier.
Ordered by impact-to-effort ratio. All channel-focused, and nothing here needs a developer. The first three are the ones we'd want done before you spend a single pound on Meta. The last two can happen in parallel with your ad launch.
Target: 2–3 customer-facing posts a month on Instagram. Testimonial reels, voice-notes, before/afters, delivery reactions. The single cheapest lever on your CPM before you've spent a pound.
One offer-led, one social proof, one founder/story. Make the top of your grid do the selling for any cold traffic from ads.
Update the cover image, bio, and pricing references. Cross-post your top IG reels twice a week. FB doesn't need to be a hero. It just needs to not be a liability when ads point traffic there.
Four covers: Reviews, Menu, Delivery areas, FAQs. Fifteen-minute job that turns your profile into a small sales page for every new visitor.
Add keywords a cold scroller would search: "Meal prep", "Leeds", "delivery". Keeps you discoverable beyond the feed.
We don't believe in throwing money at Meta without the organic foundation underneath it. Your Instagram and Facebook are what a cold lead lands on when your ads send them there. They're the bit that builds trust, answers the silent objections, and earns the engagement signals that lower your CPM. Paid traffic that lands on weak channels doesn't convert; it just shows more people how far you've got to go.
Our read: give yourself 30 days to ship priorities one through three. Then run ads. You'll spend less, you'll convert warmer, and the people you acquire will stay with you longer than if you'd launched today.
Book a free 30-minute call with Callum. He'll walk you through the report, answer questions on the recommendations, and if there's a fit, map out what running ads for The Forge Kitchen would actually look like. No pressure, no obligation.
Book your free call with Callum → Usual response within one working day.Base Liverpool, Goodlass Road, L24 9HL
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The mix is strong on product, weak on proof.
Nearly 80% of your Instagram content is you-at-the-bench: food prep, recipes, how-tos. It's genuinely your strongest suit. The two highest-performing posts in the window are both prep reels, and view counts on this format sit well above the category norm. But only 6% of your content is customer-facing (testimonials, transformation stories, voice-of-customer clips, delivery/unboxing moments). For ads, that ratio is where cost-per-acquisition gets expensive. Meta's algorithm uses social proof to lower your CPM; without it, you're bidding against brands that have it.
What this means: your content can carry the weight of an ad launch, but before you turn spend on, we'd want the proof layer built up to roughly 20% of your mix. That's the single biggest lever for cheaper ads here.